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Hours of Operation

Monday – Friday 8 a.m. to 8 p.m. ET

Types of business

Types of business

Federal Service Desk

The purpose of the Federal Service Desk (FSD.gov) is to help visitors get the information and assistance they need for the systems (websites) that the FSD supports. Note: There are NO fees associated with any FSD supported systems.

Types of business

Types of business

Hours of Operation

Monday – Friday 8 a.m. to 8 p.m. ET

News and Announcements

Friday November 10th is a Federal Holiday and the Federal Service Desk is closed. You may still use “Submit A Question” and we will respond on Monday November 13th.

GSA IAE recently confirmed an issue with the one of the FPDS V1.5 web service interfaces to eSRS. If you are receiving an error related to FPDS while filing an eSRS Individual Subcontracting Report (ISR), please contact the Federal Service Desk (www.fsd.gov) and create a ticket with the contract number in question. Your issue will be documented and added to a daily list of records eSRS will manually pull into its database from FPDS. The interface issue will be resolved in eSRS by mid-November. We are also posting an announcement to government users alerting them of this issue.

GSA IAE recently confirmed an issue with the one of the FPDS V1.5 web service interfaces (IDVSummary) to eSRS. This interface pulls Indefinite Delivery Vehicle (IDV) contract data from FPDS into eSRS. A small number of vendors are having difficulty pulling an IDV record into their eSRS Individual Subcontracting Report (ISR). Vendors should report the issue and provide the contract number to the Federal Service Desk (www.fsd.gov). Daily eSRS is pulling a list of those records from the service desk and loading the data manually from FPDS. The interface issue will be resolved in eSRS by mid-November.

Product Services Codes (PSC) may be added, revised, or deleted to increase the accuracy of reporting. For changes to the PSCs to be considered for the upcoming fiscal year, users must submit their requests from October 1st to October 31st using the web form Product Service Codes (PSC) Change Request .

Go to the FAR Data Collection Pilot and select the HFC button to report hydrofluorocarbon information for contracts which contain FAR 52.223-11 Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) in accordance with FAR 52.223-11(c)(2).

Contractors with covered service contracts may now submit their FY17 service contract reports in SAM. Consult the SAM Quick Start Guide to Service Contract Reporting or Section 10 Service Contract Report of the SAM Non-Federal User Guide to learn more.

The U.S. Small Business Administration (SBA) updated its Table of Small Business Size Standards adopting the Office of Management and Budget s 2017 revision of the North American Industry Classification System (NAICS) effective October 1, 2017. The 2017 NAICS Codes and their corresponding size standards are now effective for procurement purposes. The updated table of size standards is available on SBA s website at www.sba.gov/size.

FPDS Version 1.5 ( https://www.fpds.gov ) deployed to production on Sunday, October 1, 2017. Version 1.4 was sunset as of September 30, 2017. Review release notes for a high-level description of the V1.5 changes. Review V.15 functional documentation like the Data Dictionary and V1.5 Quick Start Guide at the FPDS Worksite .

The Disaster Response Registry on SAM.gov contains those contractors willing to provide debris removal, distribution of supplies, reconstruction, and other disaster or emergency relief activities inside the United States and its outlying areas. Download a one-page Quick User Guide to Searching the Disaster Response Registry for an overview.

There is NO FEE to register, or maintain your registration, in the System for Award Management ( SAM.gov ). If you receive an email from a company claiming to represent SAM.gov , be cautious. If you get an email from a company offering to help you register in SAM.gov asking you to contact them and pay them money, be cautious. These messages are not from the U.S. Government. It is FREE to register and to maintain your registration in SAM.gov .

If you receive unsolicited contact of any kind from someone claiming to be an agent of the Catalog of Federal Domestic Assistance (CFDA), read this possible fraud notification. These unsolicited messages are not from the U.S. Government. CFDA will not contact you, ask you for money, or ask you for personal information.

Read a summary of the FY2016 Procurement Management Review (PMP) for the System for Award Management (SAM) and the Federal Funding Accountability and Transparency Act (FFATA) Subaward Reporting System (FSRS).

Read the Federal Procurement Data Quality Summary of agency data in the Federal Procurement Data System (FPDS) for Fiscal Year 2016. The regulatory and policy requirement for verifying the accuracy and completeness of data meets the requirements for agencies certifying procurement data for the DATA Act.

Users and Interfacing Systems must reset their passwords as required every 90 days or the account will be disabled IAW GSA IT Security Policy, (CIO P 2100.1). Registered users will receive an email notification to remind them of this requirement. If your account has been disabled, contact the Federal Service Desk at 866-606-8220 (Monday – Friday 8 a.m. to 8 p.m. ET).

NOTE: If your account was re-enabled after contacting the FSD, you must reset your password before midnight on the day of the call to prevent it from being disabled once again.





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