5 Reasons: Why Cloud Computing For Small Business? #cloud #computing #for #small


5 Reasons: Why Cloud Computing For Small Business?

Many small businesses are migrating to the cloud and experiencing benefits that were never possible before. A study shows that in 2012, US-based small businesses used 4 cloud-based services on average, up from 1 in 2009. That number will grow to an average of 7 cloud-based services by 2015.

Cloud Computing Benefits for Small Business

Cloud computing is a great way that small business owners can save money. time and hassle on a daily basis. Here are a few benefits of cloud for small businesses:

  1. Reduction of Costs: Cloud-hosted servers enable mass-scale computing power and minimize IT requirements and physical storage, providing a significant savings.
  2. Anytime, Anywhere: Cloud-hosted desktops allow users to access their files anytime, anywhere, using any device. Files are no longer stuck on one single computer.
  3. Ease of Collaboration: Saving and accessing files through the cloud allows everyone to work from the same master document. Administrators can even implement access and permission controls.
  4. Reduces Risk: The cloud adds security for its users by backing-up data off-site, decreasing the potential for hackers, viruses, and other cyber-security issues.
  5. Improves Efficiency: After migrating to the cloud. companies no longer worry about power requirements, space considerations or software updates.


The cloud enables your IT infrastructure to evolve as quickly as your business does. Moving forward with cloud computing, either in a private, dedicated or colo environment, will bring your small business many benefits that directly impact productivity and security. Whether you are a retail, food beverage, real estate or financial services small business owner, cloud computing is a practice that you will want to integrate and eventually adopt all together.

So, do you think it’s time to put your small business in the cloud? Or are you finding it difficult to get there?

We can help you. Take a look at your current infrastructure and determine what changes need to be made to get ready for the dinCloud. Most importantly, we will help you decide if cloud computing matches your small business needs.

CRM Software For Small & Medium-Sized Enterprises #cas #crm, #crm #system, #crm


CRM solutions from the German market leader

for small and medium-sized enterprises

With CRM solutions from CAS CRM, you benefit from CRM products that improve customer management processes across business areas helping you to build long-lasting customer relationships. Whether you work in Marketing, Sales or Services – you benefit from one centralized database that makes processes more efficient. Trust in our experience as the German market leader for CRM for small and medium-sized enterprises.

Powerful CRM standard solution

In CAS genesisWorld, the proven CRM standard solution, you can create central company processes and make information available at the touch of a button – for noticeably better customer management in your company.

Web-based CRM
quick to deploy

Make a start with CRM and avoid high investment costs. Our web-based solution CAS PIA allows you to manage your customer data centrally and increase sales efficiency by giving you online access to all customer data.

CRM industry solutions

No one knows your sector as well as you do – not many people know CRM as well as we do. CAS CRM software offers numerous expert solutions – tailor-made to suit your sector and your requirements.

CRM as key to your company’s success

A loyal customer influences your company’s success to a great extent. Customer satisfaction and the relationship with customers should therefore be defined as the most important assets of your business. The implementation of strategical CRM (Customer Relationship Management) in your company is the first step of managing all customer relationships of your company systematically, making sure that every client has the best experience with your business

CRM – competitive advantage

Especially small and medium-sized companies deal with a lot of competition, making customer acquisition and customer win-backs even more difficult. Customers make high demands on your services: They want high-quality products and services and communication with your business and all employees. Obtaining customer satisfaction requires high efficiency in your sales team, management of all important customer data across all departments, simple and effective contact management, and the implementation of CRM fundamentals.

CRM software by CAS Software AG: Ideal solutions for your customer management

CAS Software AG in Karlsruhe is the German market leader in CRM software for small and medium-sized companies. We have been specialists in the area of CRM for 30 years. We offer professional CRM solutions which are customised according to the requirements and software applications of small and medium-sized companies. Our products help you focus on your customers in every area of your business. You can collect, record, and edit client data effectively as a team. The software reduces your employees’ necessary administrative workload, is fun to use, and instantly improves your customer support and customer relationship management. In addition, you increase sustainable efficiency in sales, marketing, customer service, and all other departments that use customer data or have direct contact with customers.

CAS Software AG cloud CRM solutions

Our CRM is very flexible concerning the requirements of our clients. Next to business solutions which were especially developed for important industrial sectors such as financial service providers, research facilities, or engineers, we also offer a streamlined cloud CRM software. Cloud CRM (being part of the “software as a service” (Saas)) does not require any local installation on your company’s computers. Instead, your employees can access the CRM solution with a web browser, or any other device that is connected to the Internet. The software is also accessible via mobile application on smartphones and tablets. This allows your employees to access all important customer data in the cloud, regardless of their current location. The sales team can benefit from more flexibility and significant work assistance. Due to highest security standards, customer data is at least as secure as when relying on on-premises solutions (local data storage).

Goals of CRM solutions

The goal of a professional CRM solution is to recognise customer needs and systematically adjust your business processes according to those needs. The client is the most important person in your business. Following the “customer centricity” approach, all business activities and strategies should centre around the customer. Due to the CRM system. during new developments, touchpoints, and services, the focus is always on the customer. But how does that work? A CRM system collects data about your client and makes it available to all your employees. Customer service, sales team, marketing managers, and all other employees can easily be granted access to the customer data. The employees gain insight into addresses, appointments, tasks, correspondence, sales opportunities, projects, sales, complaints, and receipts of the client. This results in professional support and coordinated customer service. With the centralised data and information from our CRM software you make decisions in customer care, inform the sales team, increase efficiency in customer service, and improve customer loyalty in the long term.

The advantages of our CRM solution for your customer relationship management

  • Highest customer satisfaction and customer loyalty, as customer needs are optimally understood and dealt with
  • Dealing with customer needs based on a customer centricity strategy in your business
  • Centralised data storage for an optimal integration in all departments and consistent contact management
  • • Professional campaign management: precise communication and marketing actions based on extensive client data
  • Measure and improve your relationship with customers through key figures
  • Improve efficiency in customer service
  • Easy market potential analyses
  • Interesting insights through customer research and analysis of all customer data
  • Intuitive usability results in highly motivated employees
  • Analyses for the executive board and management as a basis for decision-making
  • Save working time and further expenses in customer care
  • Mobile CRM solutions which are accessible when being away on business

The professional CRM software “CAS genesisWorld” by CAS Software AG includes all these advantages and also further functionalities, which make daily business easier for your employees. Our CRM solution is tailored to your business and your communication processes. Make use of the ideal standard solution for small and medium-sized businesses, combined with special modules e.g. for sales, marketing, or service, with an overall optimal cost-performance ratio. Your optimal start in the topic of CRM software: Sign up for free to our CRM webinars and get to know our products live!

Microsoft SMB Protocol and CIFS Protocol Overview (Windows) #smb #phone #systems


This documentation is archived and is not being maintained.

Microsoft SMB Protocol and CIFS Protocol Overview

The Server Message Block (SMB) Protocol is a network file sharing protocol, and as implemented in Microsoft Windows is known as Microsoft SMB Protocol. The set of message packets that defines a particular version of the protocol is called a dialect. The Common Internet File System (CIFS) Protocol is a dialect of SMB. Both SMB and CIFS are also available on VMS, several versions of Unix, and other operating systems.

The technical reference to CIFS is available from Microsoft Corporation at Common Internet File System (CIFS) File Access Protocol .

Although its main purpose is file sharing, additional Microsoft SMB Protocol functionality includes the following:

  • Dialect negotiation
  • Determining other Microsoft SMB Protocol servers on the network, or network browsing
  • Printing over a network
  • File, directory, and share access authentication
  • File and record locking
  • File and directory change notification
  • Extended file attribute handling
  • Unicode support
  • Opportunistic locks

In the OSI networking model, Microsoft SMB Protocol is most often used as an Application layer or a Presentation layer protocol, and it relies on lower-level protocols for transport. The transport layer protocol that Microsoft SMB Protocol is most often used with is NetBIOS over TCP/IP (NBT ). However, Microsoft SMB Protocol can also be used without a separate transport protocol—the Microsoft SMB Protocol/NBT combination is generally used for backward compatibility.

The Microsoft SMB Protocol is a client-server implementation and consists of a set of data packets, each containing a request sent by the client or a response sent by the server. These packets can be broadly classified as follows:

  • Session control packets—Establishes and discontinues a connection to shared server resources.
  • File access packets—Accesses and manipulates files and directories on the remote server.
  • General message packets—Sends data to print queues, mailslots, and named pipes, and provides data about the status of print queues.

Some message packets may be grouped and sent in one transmission to reduce response latency and increase network bandwidth. This is called “batching.” The Microsoft SMB Protocol Packet Exchange Scenario section describes an example of a Microsoft SMB Protocol session that uses packet batching.

In this section

SMB Nation #smb #nation, #cloud #nation, #smb #it #professional, #smb #channel, #smb


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