Setup is almost instant upon receipt of payment unless we are out of stock or we need to do additional fraud screening.
Please use accurate billing information to avoid fraud check related delays. If you do not receive an email after payment, please check your spam/junk folder. You can also find any email we send you in the Client Area.
We currently accept payment via PayPal and credits/debit cards via 2Checkout.
Yes! We want you to be completely satisfied with our service, so we encourage you to try us out. If Backupsy doesn’t meet your needs, simply contact us within 7 days for a full refund. Please note that there are no refunds where a service breach has occurred.
We normally bill monthly in advance, starting from the date your sign up. Please contact us if you wish to pay quarterly or annually.
Upgrades, yes. Downgrades, no. Unfortunately, we do not provide downgrades at this time. You can always order a new VPS then migrate your data to the new one.
No. You may cancel at any time.
Dual Intel Xeon Nehalem or Westmere CPUs
128GB DDR3 RAM
14 x 4TB Hitachi Enterprise HDDs
HP P420 RAID Controller with BBU
Regardless of the storage space, all virtual machines will have 512MB RAM and 1 vCPU.
We offer all of the major Linux distributions. We also offer pre-packaged versions of major NAS distributions, including Openfiler, FreeNAS, Open Media Vault and Turnkey Linux Fileserver. If you require anything else, please contact us, as for a $2 charge, we can upload your ISO file to our servers.
You don’t have to, but you can if you want to. We offer attended and unattended installations. The unattended installations are based on Kickstart and Preseed. If you require any help installing your operating system please contact us, as for a $2 charge, we can perform the installation on your behalf.
Absolutely. If you need to get up and running quickly, but don’t have the time or expertise to ‘roll your own’, please contact us after ordering. For a $25 charge, we can configure your existing server to back up to ours.
Your server will be suspended automatically to avoid an unexpected overage. You should then contact us to purchase additional bandwidth at $7 per terabyte.
In a nutshell, they are very fast. We utilise RAID50 technology to protect your data whilst also offering you great speeds. Each virtual server is connected to a 1Gbit uplink to maximise data transfer speeds.
Note that we throttle the IO speed of your backup VPS to provide fair usage to all customers.
KVM. KVM is one of the most commonly used virtualisation technologies, and offers ‘full virtualisation’, meaning that you can do almost anything on it that you can do on a dedicated server.
Our servers are located in Dallas, TX; Miami, FL; Chicago, IL; Denver, CO; New York, NY; Los Angeles, CA, The United Kingdom and The Netherlands.
Definitely. Our platform is completely compatible with Bittorrent Sync.
US Locations are allowed to run software/OS that assists backing up, owncloud, private VPN/Proxy, development, monitoring and other light CPU and IO intensive applications except Torrents, TOR and Game Servers. NL Location is allowed to run anything except Torrents, TOR, Game Servers.
Unfortunately, no. Even though we use a RAID protected setup, there is still a slight chance of data loss due to RAID controller failure. For extreme redundancy you can order 2 backup VPS in different nodes and we can mirror them for you (“Configure it for me” addon should be purchased).
Yes. We do not trawl through your data in any way, and the only time that your data will ever be released, is when a court with valid jurisdiction in the United States orders the same. We always require a court order and will never share your data without one.
Yes – it’s your data after all. If you need to migrate your data away, please contact us and we will package it for you in an industry-recognised format for easy migration.
We only require that your contact complies with US law. This means that, for example, adult content, is perfectly acceptable.